Last updated: July 8, 2026  

1. Introduction

LA BADIRA ("we", "our", "us") values the protection of your personal data. This Privacy Policy explains what data we collect, how we use it, and what your rights are when you interact with us, in particular through our website, social media channels, or WhatsApp messaging service.

2. Data Controller

The controller of your personal data is: LA BADIRA Address: 000, Hotel Sultan, Hammamet, 8050, Tunisia Email: contact@labadira.com

3. Data We Collect

We only collect the data necessary to provide you with quality service. This may include:

• Your first and last name
• Your phone number (in particular when you contact us via WhatsApp)
• Your email address
• The content of the messages you send us
• Your stay preferences or specific requests
• Information related to your bookings (dates, room type, etc.)

4. How We Use Your Data

Your data is used to:

• Respond to your inquiries or booking requests
• Confirm and manage your stays at the hotel
• Personalize your guest experience
• Send you useful information related to your stay
• Improve the quality of our customer service
• Comply with our legal and regulatory obligations

5. Legal Basis for Processing

We process your data on the basis of your consent, the performance of a contract (e.g., a booking), or our legitimate interest in providing quality service. Where required by law, we obtain your explicit consent.

6. Data Sharing

We never sell your personal data. Your information may only be shared in the following cases:

• With members of our team to handle your request
• With competent authorities when required by law
• With technical service providers strictly as part of service delivery

7. Data Retention

We retain your data only for as long as necessary to fulfill the purposes described above, or for the duration required by applicable regulations. Beyond that, your data is deleted or anonymized.

8. Your Rights

In accordance with applicable law, you have the following rights:

• Right to access your data
• Right to rectify inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to object to processing
• Right to data portability
• Right to withdraw your consent at any time

To exercise any of these rights, please contact us at: contact@labadira.com

9. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure.

10. WhatsApp Service

When you contact us via WhatsApp, your messages are processed as part of your inquiry. We only store the information needed to respond to you and follow up on your request. WhatsApp is a service provided by Meta Platforms, Inc., and is subject to its own privacy policy.

11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors without the consent of their legal guardian.

12. Changes to this Policy

We reserve the right to modify this Privacy Policy at any time. The date of the last update is shown at the top of this document. We invite you to review this page regularly.

13. Contact

For any questions regarding this policy or the processing of your data, you may contact us at: LA BADIRA 000, Hotel Sultan, Hammamet, 8050, Tunisia Email: contact@labadira.com